We want you to be happy with your purchase. If there's a quality issue with your order, contact us within 7 days of delivery at support@purplewhites.com with your order number and photos of the issue, and we'll make it right with a replacement or refund.
For returns not related to a quality issue, contact us within 7 days of delivery. Return shipping costs are the customer's responsibility unless the item arrived damaged, defective, or incorrect.
Refunds are issued to your original payment method once the return is received and inspected, typically within 7–10 business days.
To start a return or ask a question, email support@purplewhites.com.